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Eduguide.pro: Service Critique
What is EduGuide? This is the first question many learners looking for academic help usually ask. It is a website that provides expert academic writing assistance to all students. In other words, it is a solution where you can buy custom essays, research papers, term papers, reports, and other papers. But what about the quality of service? What does the EduGuide register process look like? Are there many positive Eduguide.pro reviews? It’s easy to discover more about this service in this up-to-date review.
The first thing any prospective customer needs to know is that you don’t need to search for any EduGuide join buttons or register on the service to find out more about its prices. The company’s website contains all the necessary information about the advantages of using the service and welcomes new visitors with a top-notch price calculator. You need to specify your type of paper and the number of pages required, choose an academic level and select the deadline to discover the price of your essay.
I read several EduGuide.pro reviews and was surprised that they say that the service has a modern website. For me it looks boring and old-fashioned, the designers definitely didn’t want to work hard because there is nothing that attracted my attention. Well, maybe apart from the suggestion to write them in Messenger. Really? Does anyone still use it? Especially among students. So, I would say that this website is plain Jane among other services' pages.
Strengths and Weaknesses
- Excellent website design.
- The average quality of papers.
- Late delivery.
There are dozens of positive EduGuide reviews shared by happy customers on the company’s website. However, I doubt that all of them are 100% real.
I believe that picking up a fresh Eduguide.pro review on any independent service is always much more informative because it is real and unbiased feedback. I looked for a fresh EduGuide review on SiteJabber and TrustPilot and was amazed by the whopping number of negative reviews shared by other learners. Many students were not satisfied by the quality of their papers, while the others reported late delivery. Anyway, nearly 20% of the company’s customers were not happy with using this academic service.
Revision and moneyback guarantees are the golden standards of all academic writing services. However, the policies might significantly vary on different sites. As for EduGuide, it has a free revision period that lasts ten days from your final deadline. If you still need an adjustment after that period of time, you will need to pay an extra fee. And there are some more moments I’d like to pay your attention to in my EduGuide pro review.
Primarily, consider that initiating a dispute is not an option until you have completed either one or two revisions, depending on your deadline. I find this requirement quite peculiar as it necessitates unnecessary waiting. There are instances where it is clear that even after five amendments, the quality of the documents remains subpar. Despite this, you must wait, squander your time, initiate a dispute, and then attempt to validate that the paper you received did not meet your expectations. Within this context, it's relevant to mention the Eduguide promo code. Even this option will not be able to reduce the level of my disappointment.
The second thing that surprised me unpleasantly is the following condition.
Allow me to rephrase this stipulation for better understanding. If your subject matter isn't one they typically handle (since it's unclear what they deem complicated), they levy a 30% charge based on the total amount you paid for your order. It is because a specialist evaluated your task, estimated their fee, and you declined their offer. Another intriguing aspect relates to their Support Team's operations. I firmly believe that their services should be available round-the-clock and be complimentary.
Why am I burdened with a 30% fee? Is it to compensate for the supposed emotional distress of the writer or to mend a heart broken by my refusal? Picture this: you visit a store and try on a few outfits that don't suit you, but according to the store policy, you still have to pay 30% of the price because an employee tagged it and then assisted with your queries. Sounds irrational, doesn't it? This situation perfectly mirrors the scenario with the condition above. So forget about the positive Eduguide Pro reviews.
According to the company’s moneyback policy, here is the percentage of the refund you can get:
- The order is not formatted properly – up to 10% refund;
- The order contains grammar, punctuation, or spelling mistakes – up to 30%;
- Instructions for the order were not followed – up to 100% (the final percentage can be considered only by the manager).
EduGuide offers academic writing, proofreading, and editing services provided upon request.
Edu Guide: Order Methodology
What I like about writing services is the simple ordering process. And with Edu Guide Pro it’s exactly the case. You don’t have to register to start ordering. First of all, you have to give basic instructions about your paperwork like the type of assignment and the deadline. Then, if there are any, you have to inform them about extra features. and as the last stage, you have to give some personal details, like email for example.
Edu Guide Pro offers document purchasing services at prices below the industry average. For instance, a standard college essay page with a two-week turnaround time would cost you a mere $8. Nevertheless, as the urgency of your deadline increases, so too does the final paper's price. Additionally, certain supplementary services could quickly inflate your order's total cost. Prioritizing your order warrants an additional fee of $14.99. An abstract page comes with a $14.99 price tag, whereas acquiring a plagiarism report entails an added expense of $9.99. Thus, while initially affordable, these extra features could significantly add to your final bill.
Eduguide Review: Assignment Quality
After receiving my paperwork I really doubt that those positive EduGuide.pro reviews that I’ve read online were all original and not written by the service itself. After reading an essay that I received I had great doubts that all their writers are Ph.D. and Masters as they stated on their webpage. Yes, there were only one or two typos, but the data used for writing seemed not trustworthy, with weak arguments and lacked reliable sources.
While there were only a few typographical errors, the content's substance was questionable – employing weak arguments and dubious data devoid of credible sources. The writer's absent-mindedness was apparent, adding to my woes. The prolonged wait time for my paper and an arduous communication process compounded my dissatisfaction. Explaining improvements to the paper for over an hour was exhausting, as echoed in this Eduguide review.
Support for Clients
Well, I have really mixed feelings about their Customer support. On one hand, I have to agree with Edu Guide reviews that the support team is friendly and they answer the questions rather quickly. But on the other hand, I still have in mind the fact that they can charge you for their work. Of course, I understand that in the price of any essay they write the salaries of their employees are considered, but this condition about the compensation of the Support team work sounds inappropriate.
Upon reaching out to the support agents at Eduguide.pro for the second time, I found my experience considerably less satisfying than the previous encounter. The promptness of their response that I had initially commended seemed to have waned significantly. I found myself waiting considerably longer for their answers, a disappointing experience given the urgency of my needs.
The responses were less accurate, less timely, and lacked the customer-centric focus I had earlier admired. This disparity in the quality of service led me to speculate that there might be a varying degree of competence among the support team members.
Consistency in support team competence is essential for an academic service company like Eduguide.pro. Students relying on their services are often under immense pressure, requiring urgent and accurate responses to their inquiries. However, my experience showed a clear inconsistency in the quality of service, which was disappointing.
A noticeable variance in the support team's level of competence might lead to discrepancies in customer experience, undermining the company's credibility. For an academic platform that claims to be a reliable aid for students, such inconsistency could be detrimental to its reputation. Hence, Eduguide.pro must address this issue to benefit its customer base.
EduGuide offers a 10% discount to students to subscribe to the company’s newsletter. However, it might be applied only to your first order.
The service also has a referral program. You can earn $40 for every friend that you refer to Eduguide.pro website. Moreover, your friends will also get a 10% discount and a personal manager.
While these offers may seem appealing, when it comes to additional services, Eduguidepro's offerings are disappointingly minimal. Besides providing a plagiarism report, an abstract page, and high-priority status, no other valuable extra services are available. This limited assortment of additional services appears to be a regrettable shortcoming for a company of scale. One would expect a wider range of beneficial features beyond the bare essentials to enhance the overall user experience. Considering the competitive academic support industry, this modest set of paper extras offered by Eduguidepro seems almost like a bad joke, failing to match the quality and variety of services typically provided by companies of comparable size and reputation.
So, while Eduguide.Pro provides some basic features, such as a plagiarism report, an abstract page, and a high-priority status; its overall service offerings leave much to be desired. The company's inconsistency in the quality of customer support and the restricted range of additional services available are notable drawbacks. Although the referral program and the initial discount for newsletter subscribers are appealing, these aspects alone cannot outweigh the operational shortcomings. The firm must address these issues and significantly expand its services to remain competitive in the bustling academic support industry. Final word: find another writing service!